Frequently Asked Questions
Everything you need to know about your DIRTEA order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that sale items are final sale.
How do I determine my correct size?
Each product page features a detailed size guide. Our clothing generally follows a modern, slim-fit silhouette; if you prefer a looser fit, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Klarna.
Are DIRTEA garments sustainably made?
Yes, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we use eco-friendly dyes for all our prints.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team.